Privacy Policy

We may collect the following types of information:

• Personal Information: Name, contact details (email, phone number), and payment information.
• Service Information: Details about your bookings, including pick-up and drop-off locations, dates, and times.
• Usage Information: Information about how you use our services, including feedback and preferences.
• Website Contact Form Data: When you complete the Contact Form on our website, we may collect your name, email address, phone number, or other details to help us respond to your inquiries.

We use your information to:

• Provide and manage our chauffeured vehicle services.
• Process your bookings and payments.
• Communicate with you regarding your bookings and our services.
• Improve our services based on your feedback and usage patterns.
• Ensure the safety and security of our services.
• Personalize your experience and deliver services tailored to your needs.
• Respond to you using your preferred method of contact.

US Sedan Service complies with the Telephone Consumer Protection Act (TCPA) and all applicable TCR (The Campaign Registry) registration requirements. As part of our commitment to responsible communication practices:

• SMS Consent: We only send SMS messages to users who have explicitly opted in to receive them.
• Opt-Out Option: You may opt out of receiving SMS messages at any time by replying STOP. You may also unsubscribe from email communications using the provided links.
• Data Use for SMS: Phone numbers collected for SMS purposes are not shared with outside parties.
• Transparency: We clearly disclose how your contact information will be used at the point of collection.
• Security: All contact data used for messaging is stored securely and handled in accordance with our data protection policies.

By providing your phone number and opting in, you consent to receive SMS communications from US Sedan Service related to your bookings, service updates, and customer support.

The US Sedan Service mobile app, developed by GroundWidgets, may collect and use your device’s location data to provide location-based services. These services include:

• Matching you with nearby drivers
• Calculating accurate fares
• Enhancing passenger and driver safety

We collect location information only with your consent and only while the app is in use. You can disable location access at any time through your device’s settings. Disabling location services may affect the functionality of the app.

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our services (e.g., payment processors, customer support), provided they agree to keep your information confidential.
• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Secure networks
• Encryption protocols
• Access controls limited to authorized personnel

These measures protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

We do not use cookies for tracking purposes. Our website may use cookies to enhance user experience or for general analytics, but these cookies do not track personal information.

Occasionally, we may include or offer third-party services on our website. These third-party sites have separate and independent privacy policies. We are not responsible for the content and activities of these linked sites.

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal information, subject to certain legal obligations.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Policy changes will apply only to information collected after the date of the change.